FAQ

  • What age groups do you cater to?

    We provide care for children aged 6 weeks to 5 years, with age-appropriate programs for infants, toddlers, and preschoolers.

  • What are your operating hours?

    We are open Monday to Friday from 7:30am AM to 5:00 PM.

    We offer different childcare sessions for parents and caregiver to choose from, however accommodations can be made on a case by case basis:

    Morning session 8:30-12:30p

    Afternoon session 12:30-4:30p

    Full day 8:30-4:30p

  • How do you ensure the safety of the children?

    We follow strict safety protocols, including secure entry and exit points, regular safety drills, background checks for all staff, and age-appropriate supervision.

  • What is your staff-to-child ratio?

    We maintain a low staff-to-child ratio to ensure personalized attention. For example, our infant ratio is 1:4, toddlers 1:7, and preschoolers 1:10.

  • Do you provide meals and snacks?

    Yes, we offer nutritious meals and snacks throughout the day. We accommodate dietary restrictions and allergies—please inform us during enrollment.

  • What is your curriculum like?

    We utilize 1,2,3 Curriculum which focuses on social, emotional, cognitive, and physical development through play-based learning, arts and crafts, storytelling, and outdoor activities.

  • How can I enroll my child?

    You can enroll your child by filling out our online registration form or visiting our center for a tour. We recommend scheduling a visit to meet our staff and see the facilities.

  • What is your policy on discipline?

    We use positive reinforcement and redirection to encourage appropriate behavior. Our goal is to foster a supportive environment where children learn to manage their emotions.

  • How do you communicate with parents?

    We maintain open communication through live daily reports using ProCare, in person communication at pick-up and drop-off, and parent-teacher conferences. Parents are also welcome to reach out anytime.

  • Do you offer part-time or flexible scheduling?

    Yes, we offer part-time options and flexible scheduling based on availability.

  • Do you accept county assistance and scholarships?

    Yes, we do accept county assistance and scholarships through ThinkSmall.

  • What measures do you take for health and hygiene?

    We prioritize health and hygiene by following strict cleaning protocols, handwashing practices, and illness policies to keep our children safe.

  • Can I visit the center before enrolling?

    Absolutely! We encourage prospective families to schedule a tour of our center to see our environment and meet our staff.